You can cancel a number without being charged if you have not received an SMS by clicking on the red cross after at least two minutes from the moment of purchasing the number.

Unfortunately, it is not possible to cancel the number earlier than two minutes after purchase.

We strongly recommend refreshing the page or the "My numbers" section before cancelling the number, as sometimes an SMS is received but the funds are deducted upon cancellation.

Note:

If you encounter any of these issues while cancelling the number, please contact our support chat:

• SMS did not arrive, but you are sure that funds have been deducted from the balance.

• The number cannot be cancelled, even though more than two minutes have passed or it is not possible to cancel it after the timer expires.

• You received an SMS that you did not request, or it came from another website/application.